Shipping policy
All of our products are made to order through print-on-demand production, so please allow a little extra time for your order to be created before it ships.
Production Time Orders typically take 2–7 business days to produce before being dispatched.
Shipping Times (estimated after dispatch)
- Australia: 3–7 business days
- United States: 7–15 business days
- New Zealand: 5–10 business days
- Rest of World: 10–20 business days
Tracking Once your order has shipped, you'll receive a tracking number via email so you can follow its journey to you.
Delays Shipping times are estimates and may be affected by peak periods, customs processing, or circumstances outside our control. We appreciate your patience!
Lost or Missing Orders If your order hasn't arrived within the estimated timeframe, please contact us at frankieandbillie.dachshund@gmail.com and we'll investigate promptly.